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What Happens Next

1. We review your request and verify the details.
2. We contact you at the phone number or email you supplied.
3. We confirm price, terms and timeframes before any contract is concluded.

Your Rights and Our Obligations

As a consumer in Ukraine you are entitled to complete pre-contract information, including price, terms, cancellation and dispute-resolution procedures, under the Law of Ukraine "On Protection of Consumer Rights" No. 3153-IX dated 10.06.2023. Information on out-of-court dispute resolution procedures is also provided on request.

Personal data submitted through this website is processed with your consent under the Law of Ukraine "On Personal Data Protection" No. 2297-VI dated 01.06.2010. Consent for cookies and electronic communications follows the Law of Ukraine "On Electronic Communications" No. 1089-IX dated 16.12.2020.

Online selling and contracting is governed by the Law of Ukraine "On Electronic Commerce" No. 675-VIII dated 03.09.2015; advertising on this website complies with the Law of Ukraine "On Advertising" No. 270/96-VR dated 03.07.1996.

Consumer information is also available in Ukrainian, as required by the Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" No. 2704-VIII dated 25.04.2019.